Privacy Policy

Welcome to PCCEducation.com (“we,” “our,” or “us”). We are committed to respecting your privacy and protecting any personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information when you visit or use our website and related services (collectively, the “Services”).

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Services.

1. Scope and Applicability

This Privacy Policy applies to all users of our Services located in India or elsewhere. It also explains how we handle personal information under relevant Indian data protection regulations, including the Information Technology Act, 2000, the IT Rules, and other applicable laws.

2. Information We Collect

We may collect two types of information from you when you interact with our website:

1. Personal Information
   This includes any information that can be used to identify you, such as:
   • Name
   • Email address
   • Phone number
   • Mailing address
   • Payment details (if applicable)
   • Any other information you voluntarily provide (e.g., when registering for an account, signing up for newsletters, or contacting support)
2. Non-Personal Information
   This includes information that does not directly identify you, such as:
   • Browser type and version
   • Device information (model, operating system, unique device ID)
   • IP address, geolocation data (where permissible)
   • Pages visited and time spent on our website
   • Referring website addresses
   • Other technical data about your usage of our Services

3. How We Collect Your Information

1. Directly From You: When you voluntarily provide information (e.g., completing forms, subscribing to newsletters, making payments, interacting with customer support).
2. Automatically: Through cookies, web beacons, log files, and other similar tracking technologies. For more details, please review our Cookie Policy (if separate).
3. From Third Parties: We may receive information about you from third parties who provide services on our behalf (e.g., payment processors, analytics service providers, social media platforms).

4. How We Use Your Information

We use your information primarily for the following purposes:

1. Service Delivery:
   • To provide, maintain, and improve our website and Services.
   • To process payments and fulfill orders (if applicable).
2. Communication:
   • To respond to your inquiries, requests, or complaints.
   • To send administrative information such as confirmations, technical notices, or policy updates.
3. Personalization & Marketing:
   • To send you promotional offers, newsletters, or marketing communications (with your consent or as allowed by law).
   • To customize your user experience based on your preferences and browsing history.
4. Analytics & Improvements:
   • To monitor and analyze usage trends, traffic, and user interactions.
   • To enhance and optimize our Services and user experience.
5. Legal Compliance & Enforcement:
   • To comply with applicable legal requirements, investigate fraud, enforce our Terms & Conditions, or protect our rights.

5. Disclosure of Information

We will not share your personal information with third parties except in the following circumstances:

1. Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., payment processing, analytics, marketing). These vendors have access to your information only to perform specific tasks and are contractually bound to protect it.
2. Legal Obligations: If required by law, court order, or governmental/regulatory authority, we may disclose your information to comply with legal obligations or to protect our rights, property, or safety.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership.
4. Consent: We may disclose your information if you provide consent or request us to do so.

6. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, as mandated under the IT Rules. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Secure servers and firewalls
• Restricted access to personnel on a need-to-know basis

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your user experience and analyze how our website is used. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Services may not function properly. For more information, please see our Cookie Policy.

9. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from individuals under 13 without parental or guardian consent. If you believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information as required by law.

10. Cross-Border Data Transfers

We may transfer your personal information to servers located in countries other than where you reside. In such cases, we will ensure that appropriate safeguards are in place as required under Indian law for the protection of your data.

11. Your Rights and Choices

Depending on the jurisdiction, you may have the following rights with respect to your personal information:

1. Access & Update: You can access or update your personal information by logging into your account or contacting us directly.
2. Withdraw Consent: You may withdraw your consent to our processing of your personal information at any time, subject to legal or contractual restrictions.
3. Opt-Out of Marketing: You can unsubscribe from marketing emails by following the “unsubscribe” link in any promotional message or by contacting us.
4. Request Deletion: You may request the deletion of your personal information if you believe we are not entitled to retain it. However, we may be required to retain certain information to comply with legal obligations.

12. Grievance Officer

In compliance with the Information Technology Act, 2000 and the IT Rules, the details of our Grievance Officer are provided below. If you have any concerns regarding our use of your personal information, please reach out to:

Grievance Officer: Mr. Prasad
Email: pcc90622@gmail.com
Address: 169, Natun Pally Road, Nutan Pally, Uttar, opposite Indus Nursing Home, Podara, Howrah, West Bengal 711203
Phone: (+91) 9433121675

We will strive to address your grievances in a timely manner as required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. If we make significant changes, we will notify you by updating the “Last Updated” date at the top of this page and, if possible, provide additional notice (e.g., via email or a prominent notice on our website). We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at:

PCCEducation.com
Email: pcc90622@gmail.com
Address: 169, Natun Pally Road, Nutan Pally, Uttar, opposite Indus Nursing Home, Podara, Howrah, West Bengal 711203
Phone: (+91) 9433121675